Hijama Nation Privacy Policy
1. We are committed to protecting your privacy. This Privacy Policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you ("personal information")
2. This Privacy Policy applies to our Websites and the Services.
3. Before using our services on our websites or emails please ensure that you have read and understood our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT
4. We collect personal information about you when you voluntarily submit information directly to us when you access our Websites or use the Services. This can include information you provide to us when you register for an account, fill in a form, correspond with us via the Websites, phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to surveys or use some other feature of the Services as available from time to time.
5. If you choose not to provide personal information, we may not be able to provide the Services to you or respond to your other requests.
6. We process personal information about individuals that are our direct customers These individuals about whom we collect personal information are referred to as "you" throughout this Privacy Policy.
7. We may link or combine the personal information we collect about you and the information we collect automatically.
8. We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving the Services and developing new products and features.
CUSTOMER DATA WE MAY PROCESS THROUGH THE PROVISION OF OUR SERVICE
9. Please note that, during the provision of our Services, we will store information about individuals that are subscribers, website visitors or our customers.
MARKETING AND ADVERTISING
10. From time to time with your consent we may contact you with relevant information about our Services. Most messages we send will be by email. For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you.
11. If you do not want to receive such messages from us, you may opt out by clicking on the unsubscribe link at the bottom of our emails. Please note if you are our customer, for instance if you are an enrolled student then that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Services, technical or security notices and anything that’s is directly related to your studies.
12. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION
13. Security. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage. All personal information we collect will be stored on secure servers. All electronic transaction entered via our Website will be protected by SSL encryption technology. Where you register for an account on the Services, you are responsible for maintaining your account’s security as more specifically explained in our Terms of Service.
14. YOUR RIGHTS IN RESPECT OF YOUR PERSONAL DATA
15. This section applies if you are located in the EU.
16. In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
17. Right of access and portability. The right to obtain access to and to receive your personal information.
18. Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.
19. Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.
20. Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.
21. Right to object. The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.
22. If you wish to exercise one of these right, please contact us using the contact details at the end of this Privacy Policy.
23. You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
DATA ANALYTICS
When you use our Service, read our emails, or otherwise engage with us we collect information about how you access and use the Service. We use this information to enhance and personalize your user experience, to monitor and improve our websites and services, and for other internal purposes.
24. We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. You can learn more about Google’s practices at https://policies.google.com/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.
25. We do our best to honour the privacy preferences of our users.
26. THIRD PARTY DATA COLLECTION AND INTEREST BASED ADVERTISING
27. We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third party services to collect information about your use of our websites so that they may play or display ads on our Service, on other websites or services you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies or similar tracking technologies. We may share a common account identifier (such as an email address) with our third party advertising partners.
28. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.
29. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, the DAA’s resources at www.aboutads.info/choices and/or Your Online Choices at www.youronlinechoices.com/uk. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). You may also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.
30. Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s or Your Online Choices online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use.
31. Furthermore, some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.
LINKS TO THIRD PARTY SITES
32. Our Websites may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
OUR POLICY TOWARDS CHILDREN
33. The Services are intended to be used by adults and we do not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information, please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
CHANGES TO THIS POLICY
34. We may update this Privacy Policy from time to time and so you should review this page periodically. When we change this Privacy Policy in a material way, we will update the "last modified" date at the end of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.
NOTICE TO YOU
35. If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Websites. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this Privacy Policy.
36. CONTACTING US
37. If you are based in the EU, our representative is Hijama Nation Academy (UK) Company number: 08634938, whose registered address is Rapyal House, Talbot Way, Small Heath, Birmingham , B10 0HJ . Regardless of your location, any questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to the Data Protection Officer at info@hijamanation.com.
38.. This Privacy Policy was last modified on 28th May 2018
PERSONAL INFORMATION WE COLLECT WHEN YOU USE THE SERVICES
CATEGORIES OF PERSONAL INFORMATION
§ CONTACT INFORMATION AND BASIC PERSONAL DETAILS
Such as your full name, phone number, e-mail address, Post Code/Zip code.
§ How we use it
We use this information to:
§ communicate with you, including sending statements and invoices, communications, news, alerts and marketing communications;
§ deal with enquiries and complaints made by or about you relating to the Services;
§ authentication purposes;
§ create customer accounts and operate, maintain and provide to you the features and functionality of the Services.
§ Legal basis for the processing
The processing is necessary for:
§ the performance of a contract and to take steps prior to entering into a contract;
§ our legitimate interests, namely administering the Services, for marketing purposes and communicating with users; and
§ to comply with certain legal obligations.
§ PAYMENT INFORMATION
Details such as your credit card information, account information, billing address and related information.
§ How we use it
We use this information to facilitate payment for use of the Services and to detect and prevent fraud.
§ Legal basis for the processing
The processing is necessary for the performance of our contract with you and our legitimate interests, namely the detection and prevention of fraud.
§ CORRESPONDENCE AND COMMENTS
When you contact us directly, e.g. by email, phone, mail, when you post on message boards, blogs or complete an online form or provide quality survey input, we will record your comments and opinions.
§ How we use it
To address your questions, issues and concerns and improve the Services, to determine products and services that may be of interest to you and to send you news, alerts and marketing communications in accordance with your marketing preferences.
§ Legal basis for the processing
The processing is necessary for our legitimate interests, namely communicating with users and for marketing purposes.
§ ALL PERSONAL INFORMATION SET OUT ABOVE
§ How we use it
We will use all the personal information we collect to prevent and detect fraud, to operate, maintain and provide to you the features and functionality of the Services, to communicate with you, to monitor and improve the Services, our Website and business, and to help us develop new products and services.
§ Legal basis for the processing
The processing is necessary for our legitimate interest, namely to administer and improve the Services, our Websites, our business and develop new services.
2. CATEGORIES OF RECIPIENTS
As required in accordance with how we use it, we will share your personal information with the following:
§ SERVICE PROVIDERS AND ADVISORY
Third party vendors and other service providers that perform services for us, on our behalf, which may include providing mailing or email services, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services. Your personal information is never transferred to any third-party for the purposes of re-marketing to you.
§ LAW ENFORCEMENT, REGULATORS AND OTHER PARTIES FOR LEGAL REASONS
Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Service or to protect the security or integrity of our Services or Websites; and/or (c) exercise or protect the rights, property, or personal safety of Hijama Nation, our customers or others.
RETENTION PERIOD
For no longer than necessary for the purposes set out and in accordance with our legal obligations and legitimate business interests.
PERSONAL INFORMATION COLLECTED AUTOMATICALLY
§ INFORMATION ABOUT HOW YOU ACCESS AND USE THE SERVICES
For example, the website from which you came and the website to which you are going when you leave our Websites, how frequently you access the Services, the time you access the Services and how long you use them for, whether you open emails or click the links contained in emails and other actions you take on the Services.
§ How we use it
We use this information to:
§ present the Services to you on your device;
§ determine news, alerts and other products and services that may be of interest to you for marketing purposes; and
§ monitor and improve the Services and our business, and to help us develop new products and services.
§ Legal basis for the processing
The processing is necessary for our legitimate interests, namely: to tailor the Services to the user and to improve the Services generally; to monitor and resolve issues; for marketing purposes; to communicate with users; to contact users; and for the detection and prevention of fraud.
CATEGORIES OF RECIPIENTS
As required in accordance with how we use it, we will share your personal information with the following:
§ SERVICE PROVIDERS AND ADVISORS
Third party vendors and other service providers that perform services for us, on our behalf, which may include providing mailing or email services, tax and accounting services, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services. Your personal information is never transferred to any third-party for the purposes of re-marketing to you.
§ LAW ENFORCEMENT, REGULATORS AND OTHER PARTIES FOR LEGAL REASONS
Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Service or to protect the security or integrity of our Services or Websites; and/or (c) exercise or protect the rights, property, or personal safety of Avenue 81, our customers or others.
RETENTION PERIOD
For no longer than necessary for the purposes set out and in accordance with our legal obligations and legitimate business interests.